Palavox Terms of Use & Privacy Policy

Effective Date: 04/20/2025

Last Updated: 05/05/2025

 

1. Who We Are
Palavox is an educational language-learning platform built for K–12 ESL students. We provide AI-powered voice and text-based conversation tools to help English Learners build fluency in a safe, compliant, and age-appropriate environment.

2. Compliance
Palavox is fully compliant with the Family Educational Rights and Privacy Act (FERPA) and the Children’s Internet Protection Act (CIPA).

Key protections include:

No collection of personally identifiable student data

No student emails or login credentials are required

All session data is anonymized

AI content moderation is used to block inappropriate language

Access is restricted to students aged 8 and older with educator oversight

3. Data Collection & Usage
We do not collect or store personal information from students. Session data (such as languages practiced and usage frequency) is anonymized and used only for:

Monitoring platform usage trends

Improving platform features

Generating learning progress reports for educators

We do not sell, share, or advertise to students.

4. Security Measures
Data is encrypted in transit and at rest using AES-256 and TLS protocols

No third-party access to any student data

Role-based access control is enforced for teachers and administrators

Real-time monitoring and routine security backups are implemented

5. Your Rights Under FERPA
Parents, guardians, and district administrators have the right to:

Request access to any data linked to classroom usage

Request deletion of anonymized data records

Opt out of platform use by notifying the school in writing

6. Acceptable Use
Users must not:

Attempt to bypass or interfere with system security

Upload or distribute inappropriate content

Use Palavox for non-educational or commercial purposes

Create or distribute accounts for individuals not explicitly authorized under a valid licensing agreement with Palavox, LLC

7. Contact Information
For questions regarding data privacy, FERPA/CIPA compliance, or acceptable use:

Email: [email protected]

To request a school or district demo, contact:

Email: [email protected]